At Animalify, we're dedicated to bringing you and your pets the best products from around the globe. To ensure your items arrive safely and efficiently, we offer insured shipping worldwide. Below, you'll find all the details about our shipping policies to make your shopping experience as seamless as possible.

Free Shipping

  • Orders Over $50: Enjoy complimentary shipping on all orders above $50! We want to make it as easy as possible for you to receive our animal-friendly products without worrying about extra costs.

Standard Shipping Fees

  • Orders Under $50: A flat rate of $3.95 applies to orders below the $50 threshold. We strive to keep shipping affordable while ensuring your package arrives safely.

Processing and Delivery Times

  • Processing: Your order will begin its journey to you within 1 to 5 business days of placing your order. Below are our estimated delivery times by region. Please note, these are estimates and actual delivery times may vary, particularly during peak shipping periods or due to unforeseen circumstances.
  • Delivery Estimates by Region:
    • United States: 7-21 days
    • United Kingdom, Australia, Canada, France, Belgium: 10-20 days
    • New Zealand: 15-25 days
    • Denmark, Japan, South Korea, Italy: 10-30 days
    • Netherlands: 7-15 days
    • Norway, Sweden, Ireland, Germany, Portugal: 15-30 days
    • Rest of Europe: 15-30 days
    • South America: 15-45 days
    • Africa: 15-60 days
    • Central America: 15-40 days
    • Rest of Asia: 10-30 days

Important Shipping Notes

  • Tracking Your Order: After your order is shipped, you'll receive an email notification, followed by another email with a tracking code. Visit our "Tracking Order" page on the Animalify website to follow your package's journey. The tracking number may take a few days to update; we appreciate your patience during this time.
  • Responsibility for Delays: While we do everything in our power to ensure timely delivery, please note that delays due to external factors beyond our control (such as customs, logistics, and unexpected global events) are not the responsibility of Animalify. We promise to keep you informed and do our best to resolve any issues that arise.
  • Customs & Import Duties: Depending on your location, there might be customs or import duties levied. For most countries, our packaging and labeling strategies aim to reduce or eliminate these fees. However, we cannot guarantee no extra charges.
  • Refund of Fees: If you incur any duties or additional fees, please contact us. We may offer a refund for those fees depending on your location, the cost incurred, and the reason for the fees. Please note, Animalify does not assume responsibility for these extra charges, as each country has its own policies.
  • Commitment to the Environment: All orders from Animalify are packaged with eco-friendly materials, reflecting our commitment to sustainability and the well-being of our planet.
  • We're Here to Help: If you encounter any issues or have questions about your order, shipping, or anything else, don't hesitate to contact us. Our dedicated team is eager to assist you and ensure your Animalify experience is nothing short of fantastic.